Privacy Policy
Last Updated: January 16, 2026
Events Response Services (“we,” “our,” “us”) is committed to protecting the privacy and security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit our website or engage our services, including event medical services, onsite EMT support, paramedic staffing, medical teams for sporting events, emergency medical response for events, and other related offerings.
By using our website, you consent to the practices described in this policy.
1. Information We Collect
a. Personal Information You Provide
- Name
- Email address
- Phone number
- Organization details
- Event details such as date, size, and location
This information is collected when you submit a request for quotes or service inquiries.
b. Sensitive Personal Information (California Definition)
If you provide health‑related details or if we have actual knowledge a consumer is under 16, California law now classifies this as Sensitive Personal Information under the updated 2026 regulations.
c. Automatically Collected Information
When visiting our website, we may collect:
- IP address
- Browser and device type
- Pages visited
- Time spent on site
- Interaction patterns and technical logs
This information helps improve our website and services.
2. How We Use Your Information
We may use your information to:
- Provide event medical staffing, EMT/paramedic support, ambulance coordination, and related services
- Deliver quotes and assess your event’s medical requirements
- Communicate with you regarding scheduling, confirmations, and customer support
- Improve our website functionality, marketing, and operational processes
- Meet legal, regulatory, or emergency‑response obligations
- Honor Global Privacy Control (GPC) signals and consumer rights (mandatory in 2026)
3. How We Disclose Information
We do not sell your personal information.
We may share information with:
- Licensed EMTs, paramedics, and medical staff assigned to your event
- Ambulance coordination partners
- Technology vendors providing hosting, security, analytics, forms, or communication tools
- Law enforcement, regulatory bodies, or emergency agencies when legally required
Under updated California regulations, we must now identify disclosures made not only to third parties but also to service providers or contractors.
All partners are required to adhere to confidentiality and data‑protection standards.
4. Your Privacy Rights (California Residents)
Under the 2026 CCPA/CPRA updates, California residents have the right to:
a. Right to Know
You may request access to personal information we have collected beyond the prior 12 months, going back to January 1, 2022, as required under revised regulations.
b. Right to Delete
You may request deletion of your personal information (subject to legal retention obligations).
c. Right to Correct
You may request correction of inaccurate information.
d. Right to Opt‑Out of Sale/Sharing
While we do not sell personal information, you may still request that we limit any sharing of personal information in compliance with California law.
e. Right to Limit Use of Sensitive Personal Information
If we collect sensitive information, you may request we limit its use.
f. Required Confirmation of Opt‑Out Requests
As of January 1, 2026, California requires businesses to confirm when an opt‑out request (including GPC signals) has been honored, such as through website indicators or direct messaging.
How to Submit a Request
You may exercise any of these rights by contacting us (see Section 10).
5. Notice at Collection (California Requirement)
At or before the point of collection, we disclose:
- Categories of personal and sensitive personal information collected
- Purposes for the collection
- Whether data is shared (but not sold)
- Retention periods
- Your available rights and how to exercise them
These disclosures are required under expanded 2026 California rules.
6. Data Retention
We retain information only as long as necessary for:
- Service delivery
- Legal compliance
- Safety and operational requirements
Retention periods are determined by regulatory and medical‑documentation obligations.
7. Cookies & Tracking Technologies
We may use cookies and tracking technologies to:
- Enhance website functionality
- Analyze traffic
- Improve user experience
You may disable cookies in your browser; some site features may not function fully.
Per 2026 regulations, cookie‑consent mechanisms must avoid “dark patterns” and must be clear, accessible, and non‑manipulative.
8. Data Security
We implement administrative, technical, and physical safeguards. While no method is completely secure, we follow industry best practices and updated 2026 cybersecurity expectations from the California Privacy Protection Agency.
9. Third‑Party Websites
Our website may contain links to external sites. We are not responsible for their privacy practices or content.
10. Contact Us
To submit a request or ask questions about this Privacy Policy:
Events Response Services
Email: office@eventresponseservices.com
Phone: (619) 786‑0774
Location: San Diego, CA
11. Updates to This Policy
We may update this Privacy Policy to reflect changes in law or business practices. Revisions will be posted here with a new “Last Updated” date.